Phone: (800) 342-9647
Hours: Available 24/7
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Provides non-medical face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations include Adoption, Education, Elder Care, Health and Wellness Coaching, Financial Counseling, Spouse Relocation and Transition. Additional services include Translator Assistance, Document Translation, and much more.
Phone: 1-866-580-9078
Hours: Available 24/7
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EAP supports DAF (APF, NAF, Space Force, ANG) employees and Army civilians on AF-led Joint Bases and their respective household members. Services are free, confidential, 24/7 online, in-person, by phone or virtual. Services include non-medical counseling (up to 6 sessions per topic), legal consultation, worklife, education kits, elder care, supervisor resources, physical/mental wellness, webinars and more.
404 W. Martin St. Bldg 1650
Scott AFB, IL 62225
Phone: (618) 631-2421 & (618) 477-1620
Hours: 8:00 a.m. to 4:00 pm.m. Mon-Fri
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MFLCs provide free confidential, short-term solution-focused non-medical and non-documented counseling to military members and immediate family members. MFLCs are licensed providers who can address relationships, stress, communication, adjustment, deployment, parenting, grief, loss, etc. MFLCs must report instances or eminent risk of abuse, self-harm, and UCMJ infractions.
310 West Losey St., Bldg. 1530
Scott AFB, IL 62225
Phone: (618) 256-7203
Hours: 7:30 a.m. - 4:30 p.m. Mon-Fri
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FAP strengthens families and enhances resiliency by helping new parents, supporting victims of domestic violence, and assisting family members. The New Parent Support Program helps expecting parents with children up to three years of age. Maltreatment services triage, assess, and manage referrals for child and adult intimate partner maltreatment.
Phone: 800-799-7233
Hours: 24/7
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DAVAs are trained professionals who provide non-clinical advocacy services and support to servicemembers and adult family members experiencing domestic abuse. DAVAs are on call 24/7 to provide immediate assistance, safety planning, non-judgmental support, and information on available resources.
320 Ward Drive, Bldg. 1620
Scott AFB, IL 62225
Phone: 618-256-4060
Hours: 8 a.m. - 4:30 p.m., Mon-Fri, on-call 24/7
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The Chaplain Corps provide spiritual care and ensures all Airmen, Guardians and their families can exercise their constitutional entitlement of free exercise of religion. Chaplain Corps personnel provide absolute, 100% confidential counseling, spiritual support and resilience in all areas with privileged communication. Chaplains do not have a duty to report requirement.
404 W. Martin St, Bldg. 1650
Scott AFB, IL 62225
Phone: (618) 256-8668
Hours: 7 a.m. - 4 p.m. Mon-Fri
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Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Service areas include transition, relocation, employment, financial, deployment, exceptional family member program, personal and work-life, Commander’s Key Support Program, casualty assistance, survivor support, emergency family assistance support, volunteer, and voting.
206 Bucher Rd
Scott AFB, IL 62225
Phone: HELPLINE 24/7: 618-256-SARC (7272) On-Call Advocate cell: 618-210-6420 SARC cell: 618-402-4803
Hours: 24/7
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SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.
206 Bucher Rd
Scott AFB
Phone: VA- 618-210-6420, SARC - 618-256-4196
Hours: 24/7 on call
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SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community. Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.
Phone:618-256-SARC
Hours:
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Victims of sexual assault have the right to request an expedited transfer. Expedited Transfers are to address situations where a victim feels safe, but uncomfortable due to potential ostracism, retaliation or other circumstances. Expedited Transfers are intended to assist in the victim’s recovery by moving the victim to a new location, where no one knows of the sexual assault.
Phone:618-256-SARC
Hours:
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The CATCH Program gives victims of sexual assault who are making a Restricted Report, certain Unrestricted Reports where the name of the suspect is not reported to or uncovered by law enforcement, or no report an opportunity to anonymously disclose a suspect’s information to help the DoD identify repeat offenders.
206 W. Bucher St., Bldg 1400 (Back Entrance)
Scott AFB, IL 62225
Phone: (240) 278-9883
Hours: 10 a.m. -12:00 p.m. Mon-Tues
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As part of a larger Air Force program to combat sexual assault and domestic violence offering support to victims who are eligible for services, the JAG Corps has worked to find ways to support the goals of the Air Force in combating sexual assault and domestic violence. The purpose of the VC Program is to provide advice, advocacy, and support to empower victims through independent legal representation.
Scott AFB Clinic, 310 West Losey Street
Scott AFB, IL 62225
Phone: (618) 256-WELL (9355); (866) MTF-APPT (683-2278)
Hours: 7:30 a.m. - 4:30 p.m., Mon-Fri
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Most MDGs provide beneficiary, warrior operational medicine, and flight operational medical care. Ancillary services typically include laboratory, radiology, immunizations, and pharmacy. Each MDG operates differently, and all services may not be available to all beneficiaries. For more information, visit the MDG or the site provided.
Scott Medical Clinic, 310 West Losey St. Building 1530, Second Floor, H Wing
Scott AFB IL, 62225
Phone: 618-256-7386
Hours: 7:30 a.m. to 4:30 p.m. Mon-Fri, Closed weekends, federal holidays, and training days
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PCBH is a team-based approach that integrates behavioral health services into primary care. It involves licensed behavioral health professionals, addressing not only behavioral health and substance use disorders, but also behavioral factors that affect overall health conditions. Care can be coordinated through your PCM or by a self-referral through the appointment line.
Scott Medical Clinic 310 West Losey St. Building 1530, Second Floor, H Wing
Scott AFB, IL 62225
Phone: 618-256-7386
Hours: 7:30 a.m. to 4:30 p.m.
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Provides clinical care to patients in need of specialized treatment for mental health diagnoses. Services include evidence-based therapeutic modalities, specialty medication management, special duty evaluations, and Command Directed Evaluations (CDEs). Service Members will be triaged or vectored utilizing Targeted Care, as described in the Mental Health Overview, to determine the appropriate resource for the presenting concern.
375th Medical Group 310 W. Losey St., Building 1530
Scott AFB, IL 62225
Phone: 618-256-7374
Hours:
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TRICARE is the health care program for uniformed service members, retirees, and their families around the world. TRICARE provides comprehensive coverage to all beneficiaries, including health plans, special programs, prescriptions, and dental plans. TRICARE is arranged into 3 regions: East, West and Overseas. For additional details, visit the TRICARE website for the West region.
Phone: n/a
Hours: 24/7
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Contracted by TRICARE, Telemynd is your online destination to meet with licensed mental health providers. A national network of therapists and prescribers are available for secure and convenient virtual appointments.
Phone:
Hours:
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Psychology Today is a website that provides TRICARE (and other insurance) approved therapists (LPC, LCSW, PhD) and psychiatrist by zip code. Users are able to control for diagnosis (e.g., Depression Anxiety, PTSD), gender of provider, specialized training/experience of provider, etc. The website also provides resources for online therapy and support groups.
375th Air Mobility Wing Headquarters, 101 Heritage Drive, Bldg. P-3, lower level
Scott AFB, IL 62225
Phone: (618) 256-6581; for emergency services after duty hours contact the Command Post at (618) 256-5891
Hours: 7:30 a.m. - 4:30 p.m. Mon-Fri
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EO provides timely, fair, and impartial services to military and civilian personnel such as complaint processing, outreach, training, assistance through alternative dispute resolution (ADR), and other related services. This includes ensuring that personnel are equipped with knowledge about and have access to available resources such as trained EO practitioners and the DAF Unlawful Discrimination and Harassment Hotline.