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2/13/2014 4:47:15 PM ET
This information has not been updated since since 392011. You are not open on Thursdays because you were closed for training today when I was there. As stated above this is less than satisfactory customer service.
Captain WILBUR L. CUNNINGHAM, United States
 
10/14/2013 10:23:18 AM ET
Your web page does not include the area code with your phone no. I was not able to speak to a person who could answer my questions. Your recorded instructions say do not leave a VM and then there is a contradictory msg that says leave a msg after the beep. Which is it
SMSgt Winheim Ret, St. Louis MO
 
6/24/2013 9:51:36 AM ET
Nobody answers the phone and the recorded message states they will respond in 5 days. All I want is to make an appointment for a dependent ID card. I looked at the Scott AFB Web Page and couldn't find a link. You shouldn't have to wait a week for somenone to respond when all you want is an appointment. This is less than satisfactory customer service.
John Lundeby, HQ AMC
 
4/8/2013 3:31:34 PM ET
No way to call or get in touch by phone to see about renewal on ID. No one will answer calls
Tsgt. Queen, Leadwood Mo
 
9/24/2012 3:08:08 PM ET
Appointment info Walk-in Have had many issues with getting cut off on the phone andor nobody answering.
King, Scott Air Focre Base
 
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