PCS In-processing briefings are held at 10 a.m. every Monday, Tuesday, Wednesday and Friday. Please arrive 15 minutes prior to start time.
Customer Service and Walk-in Hours
Monday - Wednesday: 9 a.m. to 3 p.m.
Friday: 9 a.m. to 3 p.m.
Weekends, Holidays and AMC Family Days: Closed
Customers unable to use in-person customer services hours may request Military, Travel or Civilian Pay assistance through the CSP. Currently, the CSP is only for customers on the AF Network (emails containing us.af.mil). Customers that do not use the AF Network (emails with mail.mil, dodiis.mil, etc.) need to send an email to one of the following org boxes, and a technician will respond in the order received:
Military Pay: 375.AMW.Finance@us.af.mil
Civilian Pay: 375CPTS.FMF.CivilianPay@us.af.mil
If sending PII information, please use DOD SAFE to submit documents to the respective email org box option above. DoD SAFE will issue you a Passphrase. Separately email this Passphrase to the chosen org box for Finance technicians to access your DOD SAFE attachments.
**Customers requesting in-person assistance outside of customer service hours must coordinate their request through their First Sergeant**
**US.AF.MIL email users who submit inquiries via the org box will have their emails kicked back for CSP input**