In-Processing
PCS In-processing
briefings are held at 9 a.m. every Monday, Wednesday, and
Friday. Please arrive 15 minutes prior to start time.
Customer Service and Walk-in Hours
Monday - Wednesday: 9 a.m. to 3 p.m.
Thursday: Closed
Friday: 9 a.m. to 3 p.m.
Weekends, Holidays and AMC Family Days: Closed
Services
Customers unable to use in-person customer services hours may request Military, Travel or Civilian Pay assistance through the CSP. If you are having trouble accessing CSP, please reach out through the email address below and a technician will help you gain access or will work with you directly.
Military Pay: 375.AMW.Finance@us.af.mil
Civilian Pay: 375CPTS.FMF.CivilianPay@us.af.mil
DoD SAFE
If sending PII information, please use DOD SAFE to submit documents to the respective email org box option above. DoD SAFE will issue you a Passphrase. Separately email this Passphrase to the chosen org box for Finance technicians to access your DOD SAFE attachments.
**Customers requesting in-person assistance outside of customer service hours must coordinate their request through their First Sergeant**
**US.AF.MIL email users who submit inquiries via the org box will have their emails kicked back for CSP input**