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  • Kudos, hot topics and great customer service!

    If we consider every meeting or gathering as a Leadership University learning opportunity, then tomorrow's commander's call will certainly rack up some "credit hours" since it is packed with a robust amount of information that leaders at all levels need to know. I always enjoy the time I get to

  • Urgent vs. important

    I am a person who hates clutter. Anyone who walks in my office will be surprised at the lack of items on my desk. I do, however, continuously have one piece of paper visible. It is an old, yellowed copy of a base paper article from several years ago. Unfortunately I don't remember where I got it

  • Building resilient Airmen!

    Last week, commanders and command chiefs from throughout Air Mobility Command gathered here for a one-day brain-storming session about how to build more resilient Airmen. As many of us know, this is a high priority for all commanders and Wingmen everywhere as we all look to ensure our Airmen are

  • Fostering a culture of compliance

    What are the guiding principles that steer us to safely execute our mission? How are these fundamentals applied? How do we know we have succeeded in fostering a culture of compliance?These are just a few of the questions that commanders are addressing throughout 18th Air Force at the request of Lt.

  • Where is my Service?

    I have worked in several different industries in my life: department stores, fast food, university student recreation centers, municipal parks and recreation departments, and private gyms before entering the Air Force. I have a background in Services, and now Force Support in my Air Force career.The

  • Why Scott AFB matters

    Last week was one of those spectacular weeks where wing members and the Team Scott family came together for several events and proved once again why you are truly "Showcase." From ensuring the base was prepared for the snowy weather conditions, to hosting congressional members, to supporting our

  • Comptroller Squadron focusing on customer service

    As the commander of the Comptroller Squadron there are plenty of occasions to hear from our customers and while I wish I could say all the feedback is wonderful, sadly it is not. Being in the customer service business is a tricky endeavor; you have to realize that the customer dictates your

  • Fostering “inside the wire” relationships

    As the installation and 375th Air Mobility Wing commander, my job is to "Enable Combat Power" by creating the conditions for everyone at Team Scott to be more successful with their missions. We do this by providing a robust infrastructure; award-winning service; a safe, healthy community and by

  • Looking ahead to 2011

    It's good to be back with you after an enjoyable break with family and friends. There's nothing like a little time away with loved ones to recharge the batteries and bring a renewed dedication to the mission. I trust your holiday season was enjoyable as well and that you are ready to dig into a busy

  • More than a moment

    There have been many great movements throughout the 20th Century. None was greater than the marches and demonstrations for Civil Rights that united different races, creeds, colors and cultures of people to stand together. Some were beaten, verbally assaulted and some even lost their lives as they