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Scott Inn scores well in 2009 accreditation

  • Published
  • By Airman 1st Class Amber Kelly-Herard
  • 375th Air Mobility Wing Public Affairs
SCOTT AIR FORCE BASE, Ill. --  Scott Inn patrons can rest easy during their stay knowing the facility is a well-accredited Air Force Lodging Facility. 

Scott Inn underwent an accreditation Sept. 9 to 11 by Air Force Services Agency and passed with an 89.9 percent. 

Two Air Force lodging evaluators examined 499 areas of inspection including initial guest contact, housekeeping services, general requirements for transient quarters, other guest services, management functions, financial management, personnel management and logistics management. New items such as safety awareness and energy conservation were also evaluated. 

"The accreditation was a great process to go through to bring standards up for all operations and provide consistency of quality for all Air Force facilities," said Kevin Smith, 375th Force Support Squadron Lodging manager. "It helps to determine our weaknesses and set goals to better serve our guests." 

Preparation for the annual event began last year as soon as the 2009 checklist was released. The 2010 checklist was just released, which is what Scott Inn is now looking at. 

"The checklists change each year and more points are given to areas where they want emphasis," said Mr. Smith. 

Some of the lessons learned from this inspection included better tracking of what the inn does to better manage manpower and cut down on labor expenses, and to offer more healthy and low-calorie option sundries. 

Mr. Smith said he enjoys the AFSA visits because they travel around the world to the 93 major Air Force Lodging facilities and come with suggestions to help the inn. 

Scott Inn, which includes the main Scott Inn, the Huyser and Essex Houses and the Temporary Lodging Facilities at Scott Lake, has big plans in store in the near future. 

"We acquired 85 family units from what used to be Galaxy Housing, which are currently being renovated to become the new TLFs," said Mr. Smith. "We are excited because it is a 32-unit increase, the houses are in better condition, and we have more pet-friendly houses." 

The current TLFs will be demolished once the new ones open.