Military personnel records to move online

SCOTT AIR FORCE BASE, Ill. – Amanda Rodriguez, 375th Mission Support Squadron records management custodian, reaches for a file of records. Beginning April 4, the records office will close and files will be available through online access only. (U.S. Air Force photo/Senior Airman Mildred Guevara)

SCOTT AIR FORCE BASE, Ill. – Amanda Rodriguez, 375th Mission Support Squadron records management custodian, reaches for a file of records. Beginning April 4, the records office will close and files will be available through online access only. (U.S. Air Force photo/Senior Airman Mildred Guevara)

SCOTT AIR FORCE BASE, Ill. -- In a continuing move to leverage technology to improve customer service, the 375th Mission Support Squadron Military Personnel Flight Records Office will close April 4 when the process moves online.

This is part of the Personnel Services Delivery transformation initiative, and the Air Force Personnel Center is already in the process of scanning all Unit Personnel Record Groups into the Automated Records Management System according to Maj. David Burnett, 375th MSS MPF commander.

"Once the records are loaded, AFPC will load the ARMS 'button' into everyone's AFPC Secure Account, and they will have instant access to all documents in their own UPRG," he said.

Airmen will be able to check records from work stations, but it doesn't completely alleviate the need to work with local MPFs to ensure records are correct.

"It will depend on what needs correcting," the major said. "For instance, if the member is missing an evaluation or decoration, they will still need to bring or e-mail a copy to the MPF to be certified true. The MPF will validate and forward to AFPC for loading into ARMS."

The biggest bonus of the new system, according to the major, is the ability for Airmen to review their records and make changes as needed. This is especially important for senior NCOs and officers who are eligible for promotion.

"This will give the member instant access to their records and give them the ability to constantly monitor and ensure their accuracy," he said.

Closing the office allows the MPF to reallocate more than 4,000 man hours to other agencies within the MPF.